United States Customer Support

Click here to initiate a warranty repair

Click here to return items

Click here to send a request to US Customer Service

Customer Service Hours:
9am - 3:30 pm Mountain Time, Monday - Friday (Except Major Holidays)

Phone: (844) 496-0404

Canada Customer Support

Canada Warranty Request

Canada Customer Service Email: carol@insport.ca

Phone: +1-514-385-1577

European Union Customer Support

EU Customer Service Email: customerservice@eaglecreek.ie

EU Phone (English speaking): +353.21.4621471

EU Phone (Deutschsprachig): +353.21.4621473

EU Fax: +800.3245.3275

International Repair/Warranty Partners

China: UTC Company Ltd

leo@utc-china.com.cn

+86 512-82879888

Israel: Velocity 3030 Ltd

eva@velo3030.co.il

+972 3 5213322

Japan: A&F Corporation

info@aandf.co.jp

Philippines: Primer Group of Companies (Uniglobe)

frances.deguzman@primergrp.com

+63(2) 303 1234 loc 509

Singapore, Malaysia, Indonesia, Brunei, Cambodia, Vietnam, Taiwan, Hong Kong:

Seager Inc. Private Ltd -

elaine.kam@seager.com.sg

+65 6534 2262

Thailand: Action Perfect Co, Ltd. / Thai Outdoor Group

sirinporn.c@tos-thailand.com

(662) 253-6592-96 ext. 801